We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
Write testimonial

Our Customers' Reviews

As usual, I had a great experience with this Tuffy location. Sean & his team provide excellent customer service & are so nice & friendly to work with. Highly recommend them!

— Mary M., Lorain, OH

I can't believe how honest and friendly Will Arkan was. I brought my car for an alignment. He rotated the tires and called me back and said comenget the car that was all it needed. Here is the kicker. He didnt charge me a nickel. I heard these guys were great from two friends that is why I came here. And will come back!

— Dave Z., Lorain, OH

Thank you for getting my SUV quiet again! My husband and I have been very pleased with your oil change service in the past, so I knew right away I would trust you when my muffler system cracked. I will be back soon for brakes and tires!

— Kelly K., Lorain, OH

I was very happy with both the customer service and the price of the service I had done. Would highly recommend them.

— Lou L., Lorain, OH

always get an appt right away and they fix prob at reasonable price.

— dyana a., lorain, OH

Excellent customer service , service quick and fast . Only place I would recommend for car service .

— Shea-Lynn C., Sheffield Lake, OH

Big thank you to the guys at Tuffy in Lorain! I called on the 9th a day before I had to get new tags. Lucky me my check engine light came on the 8th. Will was so helpful! He told me to bring the car up then and was able to work with me on the price. I am so thankful for the employees at tuffys! Got the car done same day and was able to pass e check and get my tags. You guys rock!

— Amanda R., Lakewood, OH

I have an older car that is stored over winter and I was very pleased how will and his crew at tuffy worked with me to get my car to get a new exhaust and I was pleased with the work.

— Don W., Lorain, OH

Ive always went to Firestone for my car repairs. I decided to give tuffy a try, and im glad i did! The work done was excellent and at a very reasonable price. I will be going back.

— Andres G., LORAIN, OH

I want to say, THANK YOU GUYS!! If you genuinely want some great people with heart ; to help you out with your car, than you should go here. Great people, great service, and down to earth. Thank you to Rusty, Sean and his wife,and all the employees. I applaud you!!!!

— Lynn M., Vermilion , OH

I have be a patron for over 10 years. That alone should mean something.

— Jackie t., Lorain, OH

I love this Tuffy Tire & Auto store in Lorain. Very honest and they provide excellent service! Great staff. Excellent mechanics. AAAAA+++++ customer service!

— Hollace E., Elyria, OH

I've always had very good service here and they back their work.

— John B., Lorain, OH

Great service,very informative about work done, and very professional.

— Lynn M., Lorain, OH

Awesome customer service, super friendly and did an amazing job on my van! Thank you so much!! I'll definitely be coming back when needed!

— Kylee L., Lorain , OH

This was my 1st visit to Tuffy Lorain but won't be my last! Johnny, Asst Mgr were great as were the rest of their team! Company car visit & not setup in system but took care of it in no time! Changed oil & reset my air pressure & gauge! Highly recommend this business!

— Gene L., Avon, OH

— Celestine J., Lorain, OH

Great service every time

— Mark H., Lorain, OH

Always great service!!

— Yolanda R., Lorain, OH

They are just awesome. I have no complaints. Thank You. Tuffy Employees.

— Millie M., lorain, OH

Have always had great customer service at this location but this time they went beyond just good service. I am hearing impaired & Sean texted me info re my car service. It was greatly appreciated!

— Mary M., Lorain, OH

Love them they always get me right

— lola p., Lorain, OH

The guys (Jason & Joe) at Tuffy Lorain offered excellent customer service to me. As a first timer at Tuffy, I was skeptical but they answered every question I had regarding my car. They checked everything possible on my car for a very fair price. I arrived 15 minutes early to my appointment and they were able to get me in right away regardless. They took their time assessing my vehicle & I'm glad to have come here today. It was my first time but won't be my last!

— Nadja P., Lorain, OH

Excellent customer service! I drive to this location from Elyria because of the fantastic way they service my vehicle. They always find the time to help me even when they are super busy. I really appreciate their kindness and the all of the employees are customer friendly hard working people.

— Hollace J., Elyria, OH

First time visit to Tuffy-Lorain and I was very impressed with the friendly, courteous service. I would highly recommend them to friends & family and will continue to do business with them.

— Mary M., Lorain, OH

I have been with Rusty and the crew for several years. They are very honest when it comes to their work. Always going over and beyond when it comes to repairs. Thank guys

— Vicki ., Lorain, OH

I have been a loyal client with Rusty & his mechanics for over 20 years & always recommend to friends & family alike to go in with any & all problems. The guys have handled over these many years in my several vehicles everything from simple diagnostics to a complete engine replacement. They know me by name & my vehicle from bumper to bumper. The expertise they provide & the knowledge they have makes them stand out far ahead of the competition. Pricing on labor is good & they do their best to save you on parts but never at expense of quality. So, if you are looking for the best place to have work done on your vehicle, look no further than Rusty & the mechanics at the Tuffy in Lorain.

— James S., Vermilion , OH

This is a guy named jason he is a hell of a welder he is fast at what he does he is a great asset to this company I will be sending all my friends and family to this place for all there automotive needs fpr now on 2 thumbs up guys

— mike j., lorain, OH

This tuffy's knows me by name theyre always honest to when they could get my car in and when it gets in the garage they go straight to work on it. The customer service is excellent.

— Jacob g., Lorain, OH

I have been taking my vehicles to this Tuffy location for a long time now. They always seem to get to you in without a lot of delay, no matter how busy they are. When dealing with the counter people, they have always been courteous . The most important thing though is that they have always fixed my car problems, no muss no fuss.

— Al H., Lorain, OH

Very friendly and good to do business with.

— Debbie T., Lorain, OH

Very friendly and helpful and will definitely be going back.

— Debbie T., Lorain, OH

I just want to say thank you Jason and Johnny for a great job on my 2008 Ford Escape. I know I'm a little late since it was worked on 11/15/2015... But all the same .. Great job!

— Mary Lou H., Lorain, OH

The Mechanics and staff and Tuffy are very reliable and do solid work. Whatever the problem may be or whenever it comes about I can always trust on the guys at Tuffy to help me figure it out and get it fixed right.

— Steven P., Sheffield Lake, OH

I had the best experience at Tuffy in Lorain! All the guys were very nice and fast in helping with my car so I could get back to work. I would definitely recommend this Tuffy to all my friends and family!

— Jody L., Vermilion, OH

I have been using Tuffy for almost ten years now for several reasons. The guys there are great, especially Rusty the owner. They do good work at a fair price. They've even helped me out with small issues on my car just like a friend would. That's why my whole family now uses Tuffy.

— Eric S., Lorain, OH

I have been to Lorain Tuffy Tire & Auto Service twice and I have received Excellent Customer Service both times from the time I have walked in the door!! I really appreciate the way the Mechanics communicate and the Excellent Job they have Performed on my car!! I will definitely return again!!!

— Shateka F., Lorain, OH

I've been going to Tuffy in Lorain for years! Always good service no matter what needs doing. Even custom exhaust on my little tuner! I can always trust Tuffy to do a great job on my cars. And get the job done in a reasonable time as well. Now My son takes his car to Tuffy to get things done right the first time.We'll be back!

— Leonard C., Sheffield Village, OH

This is a guy named jason he is a hell of a welder he is fast at what he does he is a great asset to this company I will be sending all my friends and family to this place for all there automotive needs fpr now on 2 thumbs up guys

— mike j., lorain, OH

It has been some years since I have came in for repairs at Tuffy Auto Service Center but I stopped in this morning on a whim. My Jeep needed an oil change. They immediately took care of me and the owner and his daughter engaged me in a great conversation during my very short wait. Great service from some great people. I highly recommend everyone to have their vehicles serviced here. 5 out of 5 stars.

— John K., Lorain, OH

We were very happy with the very quick service and repair to our car. We won't be going to any one else for any future repairs. Thank you Tuffy.

— Charles P., lorain, OH

Great customer service go back every time

— Jacob G., Lorain, OH

Hi I went to Tuffy to get my car fixed>I was so suprised to find such a reliable place to help me,there great.If you are like me and don't know where to go give them a try you will be so glad you did.I will allways use them. They did agreat job on my car. Thank you so much.

— Cecelia V., Lorain, OH

I have nothing but good things to say about this place. Great service, friendly people and a job well done!!

— James C., North Royalton, OH

While waiting in the lobby at this Tuffy one afternoon, I saw how they handled every customer, in the same friendly manner. I felt like I didn't just find a new repair shop but made a new friend who can fix my car for a fair price.

— Sheryl N., Lorain, OH

your local Tuffy, please enter your zip code or city and state for the location nearest you.